Call Us: (423) 626-7261 or Toll-Free: (800) 201-6967
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Official Notice

Tax Refund Advance Information

Please be advised that First Century Bank does not process refund advances through the following companies: TurboTax, Jackson Hewitt, or Credit Karma.

If you have questions about these advances, we cannot assist – please verify that you are contacting the correct financial institution.

We appreciate hearing from you!

We welcome your comments, questions, and suggestions. Please feel free to reach out to us using the method that is most convenient for you.

CenturyLine™

Local: 423-626-8711
Toll-Free: 1-800-842-1000

Access your accounts anytime with our touch-tone telephone banking. This easy-to-use system lets you transfer funds, find out your immediate balance, and hear transaction history.

Phone

Local: 423-626-7261
Toll-Free: 1-800-201-6967


Contact your Local Office

Mailing Address

First Century Bank
PO Box 159
1780 North Broad Street
Tazewell, TN 37879

Lost or Stolen Debit Card

During Business Hours:
423-626-7261

After Business Hours:
1-888-297-3416

*Important: You will need to call us during business hours on the next business day to order a new Debit Card.

To Report Debit Card Fraud

Call 423-626-7261 or 800-201-6967

Have Questions?

Fill out the form below and a representative will get back to you shortly.




Are you planning on traveling or going on vacation?

Fill out our Travel Notification Form so you can use your debit card wherever you are.

Bauer Financial 5-Star Rating Silver Premier Partner with the Knoxville Chamber of Commerce