Call Us: (423) 626-7261 or Toll-Free: (800) 201-6967

We Want To Hear From You

We appreciate hearing from you!

Whether you have a question or concern about your account or just want to tell us what you think about our products, our organization, or anything else that comes to mind. We welcome your comments and suggestions.

Please feel free to contact us in the way most convenient for you.

First Century Bank
PO Box 159
1780 North Broad Street
Tazewell, TN 37879

Toll-Free: 1-800-842-1000

Lost or Stolen Debit Card:
423-626-7261 during business hours
888-297-3416 after business hours*
*Important: You will need to call us during business hours on the next business day to order a new Debit Card.

To Report Debit Card Fraud:
423-626-7261 during business hours
800-201-6967, Press 4 after business hours

Have Questions?

Take a moment and fill out the form below and we'll get back to you.

Remember: Confidential and sensitive information such as account numbers should not be communicated via e-mail.


If you are seeking information about an Advance Refund through Turbo Tax, you will need to contact First Century Bank N.A. located in Georgia. We are not associated with this financial institution.


Are you planning on traveling or going on vacation?

Fill out our Travel Notification Form so you can use your debit card wherever you are.

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