Response to the Coronavirus - COVID-19

March 17, 2020

First Century Bank customers:

As we enter uncharted territory with the coronavirus pandemic, First Century Bank is working diligently to ensure the health and well-being of our staff, our customers, and the communities we proudly serve. For several weeks now our executive team has been discussing the coronavirus and monitoring the virus activity. We are meeting daily to review and discuss our next steps to assure we all remain safe.

What We Are Doing?

We will continue to monitor and follow all guidance from the Centers for Disease Control (CDC) and take the necessary precautions to reduce the threat of spread of COVID-19. As we journey through these dynamic times, we continue to remind our staff and vendors to keep our branches clean and sanitized with increased frequency and rigor.

Our branches remain open to serve you. Disruptions to our branch services will be posted on our website: www.firstcenturybank.com.

How you can bank remotely?

We encourage you to protect yourself and others against the spread of COVID-19 by using our digital services.

Through Online Banking or Mobile Banking, you can:

Check account balances
Transfer between accounts
Make payments to loans
Deposit checks with FCB Mobile App
Use Bill Pay to make payments
View account activity and account history

To download the Mobile App, go to the Apple App Store or Google Play and search for First Century Bank Mobile.

March 12, 2020

As the coronavirus situation continues to progress, we know it is very important to share the steps we are taking to keep our customers and employees safe and our facilities clean. We continue to monitor the situation, as we do with any unusual event, and will adjust business operations as needed.

What We Are Doing Differently:

We are taking preventive measures to keep our branches clean and maintain a healthy environment and have increased communication with our employees to reinforce our cleaning procedures in both customer-facing and employee only areas.

Hand sanitizers are located throughout public and employee only areas. Sanitizers are refilled and checked regularly.
Public touch points, such as handrails door handles and knobs are cleaned.
Surfaces such as front desk, teller areas are wiped regularly.

Finally, we want to remind our customers of the many options that First Century Bank provides, including online banking at www.firstcenturybank.com. If you’re not currently enrolled, this could be a good time to enroll in online banking and use our Mobile app for obtaining balances, transferring funds, or depositing checks. Also available to you is our CenturyLine (Call 1-800-842-1000) and Text Banking (Text "ENROLLFCB" to 39257 from your mobile device to initiate the enrollment process).

Thank You for the opportunity to serve you. We are doing everything we can to provide a safe banking experience for our customers and a healthy environment for our employees and communities.