Our New Online Banking & Mobile App Experience
IS OFFICIALLY HERE
Your money wherever you need it
Our application works across your devices delivering a smooth experience utilizing industry-leading technology.
View balances and transations
Search for transactions, add a note or an image, and filter by tags. Understand your activity and find what you’re looking for – fast.
Native Apps for iOS and Android
Truly native apps providing a superior experience on all phones and tablets
Mobile bill pay and person-to-person payments
Pay bills or send money to friends and family quickly and securely.
No, if you’re already enrolled in Online Banking, then you will not need to re-enroll. Simply log in with your current Online Banking username and password.
Yes, your username will stay the same. If you don’t remember your login credentials, please give us a call at (800) 201-6967
Two-Factor Authentication is a security measure that requires a one-time code to log into your Online Banking Account. The code enhances security by creating an identity verification layer in addition to your unique username and password. This layer will better protect your financial information. You will normally be prompted for Two-Factor Authentication when you use a new device or after you clear your browser history.
We recommend using the following browsers to access Online Banking:
*Safari is not available for Windows access.
Yes, you will need to delete your existing app and download the new “First Century Bank” app starting on December 20, 2022.
You can find the new app (after December 20) in the Apple App Store or Google Play.
Yes, biometric login will work in the new app. Biometrics will not be available for your initial log in, you must use your username and password. Once you have successfully logged in, you can turn on biometric access again.
Yes. The mobile app is compatible with iPhone and iPad devices running iOS version 11 or newer, and Android phones and tablets with version 5.0 or newer.
Devices must have access to the internet.
If you do not automatically see your accounts upon login, please refresh the page, or log out and back in. If you still do not see your accounts listed, please call (800) 201-6967 for futher assistance.
Yes, we’ll bring over all of the transactions in your history.
If you use bill pay, your existing bill payments and payees will automatically copy to the new system as well.
Yes, all scheduled payments and bill payees will continue to be available.
Yes, all scheduled and recurring transfers between First Century Bank accounts will continue. Transfers with other institutions will need to be re-created.
No, your electronic statement preferences are carried over, you will not need to re-enroll.
No, this is one item that will not transfer. You will need to re-enter any alerts you have currently set up in the new app starting December 20, 2022.
